Feedback

Facilities and Operations is committed to providing you with great service. Your opinions and suggestions are critical in our continuing efforts to best meet the needs of the University community.

Please tell us how we are doing at facilities@columbia.edu.

2016-2017 Client Survey

In December 2016, Columbia University Facilities and Operations launched its first annual anonymous client survey to measure the effectiveness of the services that it performs as perceived by students, faculty and staff across the Morningside and Manhattanville campuses.

The survey results provided valuable data and direction across Facilities and Operations functional units to implement improvements—both large and small—throughout the organization. Here is a sampling of what Facilities and Operations has done over the past year to address some of the specific and general feedback provided in the survey, along with a brief graphical overview of the results.