Public Safety Partners with Vistelar to Enhance De-Escalation Skills Training for Public Safety Officers
August 25, 2021
Public Safety has partnered with Vistelar, a conflict management training and consulting institute to offer a three-hour training to serve as a supplement to the comprehensive crisis management and de-escalation training already in place. The course will be offered online, which will provide the Public Safety team with more flexibility in scheduling and a more interactive learning platform.
The expanded training through Vistelar builds on the existing diversity and inclusion curriculum design based on training from the Crisis Prevention Institute with Columbia-specific in-house online training to build annual knowledge reinforcement on concepts and issues closely connected to inclusive public safety, including community values, inclusion, and belonging, mental health and well-being, de-escalation, and effective interactions with the community. Public Safety officers also receive training presented by the CUIMC Student Health staff instructors which includes engagement skills, empathetic listening, knowledge of campus resources, and how to facilitate referrals to professional resources.
Required by all Public Safety team members, the department anticipates that 300 Public Safety members will complete the online course with Vistelar within the next year and be able to immediately use the skills they have learned while on patrol around our campus.